loopreturns.com

Returns Retain more revenue Returns Profitable returns Exchanges Turn refunds into exchanges Instant Exchanges Instant exchanges risk-free Warranties Streamline your warranty claims Shop Now & Later Turn exchange into shopping Point of sale Offline returns and exchanges Prevent fraud & optimize costs Loop Intelligence AI built for e-commerce Fraud and abuse Smart fraud detection Workflows Customize your return policy Checkout+ Cover your return costs Shipping Save on shipping costs Drive customer loyalty Tracking Track order status Analytics Unlock actionable data Tracking Improve customer experience Tracking Track order status Delivery Promise Delivery estimates Resources Top resources Blog Latest posts and insights Customers Featured case studies Events Where to meet Loop In the News Read the latest news Compare How Loop is better How Loop works Try the Loop experience Swipe files Get inspiration from brands like you Loop for Shopify Explore the power of Loop x Shopify By market United Kingdom Loop for UK brands Australia Loop for AU brands Help & support Help Center Find help quickly Status System status API Docs Learn from our docs Partners Our Partner Ecosystem Loop's Partner Hub Learn more about our partner ecosystem Technology Partners Explore Loop's 120+ integration partners Agency Partners See which agencies Loop partners with Logistics Partners Meet the logistics experts Loop partners with Pricing Custom returns Create return experiences that fit your brand Delight your customers with returns that put money back in your pocket.

Loop’s automated, easy-to-use post-purchase tools make returns just as fun as shopping.

Choose an item to start a return or exchange Basic T-shirt Model 1 US$56 Blue shirt Model 2 US$56 Interact Custom portal Analytics Exchanges Shop Now Drop off Order tracking Your customer can start their return anytime - whether your team is online, offline, or offering personal support to other shoppers.

All-in-one platform One platform to manage all your operations Reduce fraud, retain more revenue and increase your customer lifetime value on a fully integrated platform.

Checkout+ Discover product Discover Cover the cost of return shipping and Loop’s industry-leading software with our new returns coverage model.

Returns Discover product Discover Automate and optimize returns.

Save time and money while delivering an unmatched customer experience.

Tracking Discover product Discover Keep your shoppers posted with transparent order, return and exchange status updates.

Fraud Solutions Discover product Discover Mitigate return policy abuse and fraud with automated fraud risk detection.

Workflows Build the return policy, your way With Workflows you can customize your return experience with an intuitive no-code editor using limitless rules based on product, customer, order or return attributes.

Condition Order value is less than $10 Condition Product type is socks Condition Order value is less than $50 Condition Customer return count grater than 3 Condition Customer tag VIP Condition Have tags been removed Action Reject return Action Bonus credit $20 Action Manual review Action Label fee is $5 Action Keep item Action Label fee is $2 Optimize operations Drive loyalty Prevent fraud Retain revenue Save time and money by optimizing post purchase experiences.

Use outcomes such as Keep Item or Donate to mitigate costs on items that you can't resell.

Extensibility Integrated with the apps you use and love Loop integrates with hundreds of the most popular apps across marketing, logistics and shipping.

If you don’t find it, you can build your own one using our API.

Integrations Loop integrates seamlessly with hundreds of the most popular Shopify apps across marketing, logistics, and shipping.

Learn more API Build your own integration using our public API and get started in minutes with our easy to follow documentation.

Learn more Point of Sale (POS) With our point of sale app (POS), you can prompt shoppers who start a return online to drop-off in-store, saving time and money.

Learn more Global scale Helping thousands of brands across the globe We manage millions of returns every month for some of the largest Shopify brands.

This scale has enabled us to retain more than one billion in sales for our partners. $2.4B+ in sales retained 18 countries 2M+ returns per month 5k brands Enterprise service delivery Built for the next era of your business We back your business growth, regardless of the size of the challenges ahead.

Our top-tier security and compliance standards got you covered, so you can focus on your business.

B <2 Hours response time 24/7 Support every day, all week 98% Merchants describe Loop as great Expert Support Leverage a team of experts to support your onboarding and sustained growth on Loop.

Single Sign On (SSO) Leverage SSO to increase security and streamline access.

Enterprise security Your security and compliance are top of mind for us.