Email Marketing SMS Marketing Ecommerce Platform Integrations Compare Platforms Automation Platform Campaign Builder Segmentation Customer Growth Contact Us Our Blog Marketing Resources Help Center Academy Community Developer Portal Partner Program Customer Login THE B2C CRM AI marketing & service to grow relationships Klaviyo unifies your data, channels, and agents in one AI-first platform—text, WhatsApp, email marketing, and more—driving growth with every interaction.
Sign up (4.5) 1000+ Reviews on our platform AI agents for marketing and service.
Proactive and powered by your data.
Try Marketing Agent now Learn about AI agents analyzes your site, learns your brand, and creates content in minutes.
K:AI Marketing Agent serves customers 24/7: answers, resolutions, product suggestions, and more.
K:AI Customer Agent Service that drives revenue across B2C CRM K:AI Customer Agent Provide exceptional service that feels personal, even during the holiday surge.
Learn more Customer Hub Give BFCM shoppers a personalized shopping and service experience.
Learn more Klaviyo Helpdesk Make every conversation during BFCM a chance to build loyalty and drive growth.
Learn more Powering 193,000+ relationship-driven brands Wait, a CRM for B2C?
Finally, one AI-first platform combining marketing, service, and analytics—for real-time personalization, smarter decisions, and seamless growth.
Explore the platform AI Marketing Service Analytics Data Platform AI that actually does the work Have Klaviyo AI (K:AI) automate your marketing, power your support, and personalize every interaction.
Klaviyo AI (K:AI) Explore Remix K:AI Marketing Agent K:AI Customer Agent MCP server Marketing that carries the conversation Reach your customers with smarter messages across channels.
Klaviyo Marketing Explore Email marketing SMS marketing WhatsApp marketing Mobile push Reviews Web forms Flows Campaigns Service that solves and sells Deliver personalized marketing and service that turns every interaction into a revenue opportunity.
Klaviyo Service Explore K:AI Customer Agent Customer Hub Helpdesk Analytics that deliver your next win Know what’s working and fix what’s not, without the noise.
Klaviyo Analytics Explore Marketing Analytics Benchmarks CDP power that gives you the full data story Unify all your data to get the 360-degree view of each customer and anticipate their wants.
Klaviyo Data Platform Explore Integrations + APIs Profiles Segments Advanced KDP Fueling growth for brands that don’t settle Explore case studies Higher ROI Less work More revenue “What I love most about Klaviyo is that it’s equally usable for a complete novice and an expert.” Becca Millstein Co-founder and CEO, Fishwife "The initial cost reduction was north of 40% all in, including IT hours and the cost of the subscription." Anthony S.
VP of DTC ecommerce for home and outdoor division, Helen of Troy “Having one unified customer profile, where everything about a customer is in the same place—it’s huge.” Katherine Cabe Senior director of retention, AS Beauty Group 350+ apps to connect your business to Klaviyo B2C CRM View all integrations Inspiring your next move with insights and resources What is a B2C CRM?
Centralize customer data and tailor every interaction across channels.
How to win BFCM with Klaviyo Sell smarter with omnichannel experiences across email, SMS, and more.
WhatsApp for customer service Build loyalty through fast, personal chats on the world’s #1 messaging app.
Omnichannel marketing in a nutshell What it is, why it matters, and how to do it right.
How RCS makes texts more engaging Verified branding, interactive buttons, carousels, and improved tracking.
Linear multi-touch attribution How to set up smarter attribution that reflects real shopping behavior.
Klaviyo B2C CRM is the AI-first platform that brings marketing and service together in one place—powered by data—to create deeper, longer-lasting customer relationships.